“Do Right” Rule!

During our everyday work, we have two competing emotions, one being what is right, and being what is easy. It is tough to make a proper decision when those feelings are competing against each other.

Our job is to raise the bar for the long term, sustained success, not for the short-term convenience. Short-term results are easy. You can threaten people, pay them more, or give them what they want, and you will get short-term results.

Achieving long-term results is much more difficult. It requires establishing and follow a code of behaviour. It requires providing accurate feedback. It requires delivering the consequences based on decisions that employees make. It requires that you hold people accountable, one of the areas of improvement.

All these need our courage to do the right thing.