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  • Nicos Paschali 8:49 am on November 19, 2018 Permalink | Reply  

    “Building Blocks of Success: How to Transform your Attitude and Actions to Improve Life Satisfaction.” 

    Learn from the Masters of success: A collective archive of verified methods of success.

    As humans, we all face struggles in our everyday lives; be it at work, with our personal relationships or even with ourselves. To tackle these problems most people believe that there exist methods for improvement and growth, however, they dismiss the fact that these methods root from a single mindset that gives them birth.

    Nicos Paschali has been studying and implementing methods of success and self-development for the past 30-40 years from the best research institutes and the most successful people worldwide. He has combined all his findings and has created a map of success, that enables people to look at the bigger picture, of how success stems from within and how to master yourself to acquire a given outcome.

    The main aim of this series (1-10) is to help you overcome self-defeating behaviours, identify barriers and obstacles to change, and systematically get you out of your stuck situations. Learn the skill of connecting with people, create comfortable and easy relationships and get people to trust you.

    Ιt’s an agenda for building long-term value personalities that can flourish in a world of diminished hopes, relentless change and ferocious competition. It’s a continuous tiny learning to help your rethink and reinvent your character, to rethink the fundamental assumptions we have about goals, priorities, relationships and measurable outcomes on what’s important to us.

    Successful learning and coaching include at least a small change in a learners’ experience of self-efficacy and self-esteem. Both depend, in part, on persons owning or taking habitually and consciously active responsibility for his/her own thoughts, feelings and actions.

    Learners come to our bites of training and seek coaching because they want different and better futures. They seek to improve balance in their lives, personal and professional, be happier and more satisfied. They do that by learning how to align their goals with their values and finding agreement between what really matters to them and the goals that they chase.

     Balance is not better time management, but better boundary management. Balance means making good choices that give you fulfilment and satisfaction. Success stems from constant satisfaction.  To be successful, paradoxically, you have to live a reasonably unbalanced (specify) life and not being obsessed about becoming successful at what you do.

    In more details the training will help you:

    • Finding a satisfying life direction
    • Timing life plans to fit social expectations
    • Building and reinforcing self-esteem and confidence
    • Discovering personal interests and Identifying opportunities for career advancement, driving relationship
    • Clarifying wants, desires, wishes and goals and plan to achieve them
    • Develop effective and efficient hobbies to change unwanted behaviours

    The first cycle includes the following 10 mini lessons

    1. How to identify areas of importance in your life
    2. How to add value to your life and create your dream map
    3. How to monitor your satisfaction index
    4. How to articulate your wishes and convert them into well-formed outcomes.
    5. How to plan your goals and develop action steps to attain them.
    6. How to reach the root cause of the problem.
    7. How to manage polarity paradoxes.
    8. How to understand and develop your values to give your life more meaning.
    9. How to develop habits that deliver results.
    10. How to develop a growth mindset leading to personal growth and progress in all important areas of life.

    Ten lessons, Weekly live broadcast and recording for replay!

    10 hours plus of learning with Q&A sessions after the training session

    Time to assess and evaluate your (past) 2018 and prepare to grow and progress in (the future) 2019!

    The Building Blocks for Success training is for those people who want to improve and fulfil their desires and be more successful in all important areas of life – be it your health, education, relationships or professional life. It will help those who set goals, plan but putting off, making and breaking promises,  and feeling guilty. For those feeling content, don’t think clearly, are confused and doubt their abilities and dislike themselves. For those who can’t move toward their goals or out of unpleasant, unhealthy situations.

    The format of this training will have a visual presentation, whiteboard illustrations, worksheets and guides to do activities at home, real-time chat and email questions. We offer guidance, ideas, and tools you can use to push through the blocks of change and be on your way to a more satisfying and rewarding life.

    Learners will be able to apply learnings in their everyday work and personal life immediately


    The view you adopt for yourself profoundly affects the way you lead your life. This is a real and practical series of lessons designed and develop by Nicos that will help you understand yourself and give you the tools to transform who you are and how great you can become. You will learn to identify important areas in your life and formulate and achieve your future perfect dreams, wishes, and goals. You will learn how to develop effective/efficient habits that will bring you the best results. You will learn and apply how to increase love and appreciation. This learning will make a difference to you and your life.

    Fees: €49,95

    It starts Wednesday, 12/12/2018,   8 – 9.15 pm

    You may register here: https://docs.google.com/forms/d/e/1FAIpQLSdabZwzM8wUC_3u9WqUdHMPjsS9OQ8atDGoOCfGSb1Z4me9Vg/viewform?usp=pp_url

  • Nicos Paschali 3:42 am on April 21, 2017 Permalink | Reply
    Tags: , , ,   

    Dealing with Client Emotions when they complaint. 

    hbdi team

    “When dealing with people, remember that you are not dealing with creatures of logic, but creatures of emotion…”

    If you remember this statement during every one of your customer service interactions, you will be half way to understanding how to deal with customer complaints. You must be prepared to first deal with a client’s emotions and then deal with the actual issue.

    Unless you can respect the client’s perspective, it will be difficult to deliver a solution that turns a negative situation into a positive one.

    It’s not always easy to get to the root of a client’s issues. You may use the why underneath the why or create and empathy map leading to your client insight.

    You must listen and understand the client before tackling the issue. However once you have identified the issue, there are a few steps that you can take to ensure the process leads to favorable results.

    Your response to customer complaints can build trust and even create customer/client loyalty or even drive innovation to deliver added value to your clients

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