Nicos Paschali, International Author, Designer & Facilitator of Learning Workshops. Mental Discipline Coach.

Updates from September, 2016 Toggle Comment Threads | Keyboard Shortcuts

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  Nicos Paschali 3:19 pm on September 9, 2016 Permalink | Reply  

  New creative ideas? 

  As the global marketplace becomes increasingly competitive and customer demand for new and frequently updated products and services continues to grow, the need for innovation has never been clearer. Companies must become what author Jeffrey Phillips calls, “relentless innovators,” making innovation not only a priority, but an integral part of their business models, or risk being overtaken and surpassed by their competitors. The challenge, of course, is to overcome the misconceptions surrounding innovation with a goal of making innovation “…a cultural phenomenon which can be enhanced or inhibited by leaders, culture, and strategy.”

   

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  Nicos Paschali 12:43 am on September 9, 2016 Permalink | Reply  

  Daily ritual for you… 

  Few questions to ask yourself at every night that keep you on top of things, and lead you to higher satisfaction with life!

  Did I do my best to set clear goals?

  Did I do my best to make progress toward my goal’s achievement?

  Did I do my best to be happy?

  Did I do my best to find meaning?

  Did I do my best to be engaged?

  Did I do my best to build relationships?

   
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  Nicos Paschali 1:30 pm on September 7, 2016 Permalink | Reply  

  Capitalise on the customer as an asset. 

  Our experience in helping organisations execute strategy leads us to conclude that generating economic profits over the long term involves strategies that are built and renewed through a customer value lens, and illuminated by deep market insights.

   
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  Nicos Paschali 1:10 pm on September 7, 2016 Permalink | Reply  

  Customer Value imperatives. 

  Be a customer value leader. Customer value leaders outperform their rivals by delivering superior value to a distinct segment of the market with a business model tightly fitted to its purpose. When we look at most markets, we see the formation of three distinct customer segments:

  • performance value buyers, who seek a product that meets their demanding requirements for quality, fashion or functionality;
  • price value buyers, who simply want the best price for an adequate level of performance or service; and
  • relational value buyers, who put a premium on total solutions that meet their needs beyond product attributes,  including service, financing,  technical assistance and so on.

  The brilliance of customer value leaders lies, in part, in their humility— they understand that they cannot be all things to all customer segments. These companies make the hard choice of which segment to target, offer a value proposition that is distinct from those offered by their competitors and deliver this value— often underperforming in other segments that they do not select.
   
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  Nicos Paschali 3:58 am on September 7, 2016 Permalink | Reply  

  Perception of trust 

  Defending and maintaining ideals in a society defined by constant change is often challenging, especially when public perception is often worse than the reality. This is especially true of the public perception of trust. Most people never stop to think about how present and pervasive the impact of trust is in every relationship, every organization, every interaction, and every moment of life. They assume trust. They take it for granted. They neglect it, underestimate it, and ignore it—until they lose it. Then they suddenly become painfully aware of it. The great investor Warren Buffett put it this way: “Trust is like the air we breathe. When it’s present, nobody really notices. But when it’s absent, everybody notices.

   
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  Nicos Paschali 1:34 pm on September 6, 2016 Permalink | Reply  

  Making good decisions fast… 

  When it comes to decision making, you don’t always have time to weigh up all the options and potential outcomes, and you may need to make choices under intense pressure.

  When you have to make a choice quickly, you still need to apply discipline to your decision making, don’t you? Do you think we can borrow and model how pilots make life-or-death decisions and adapted it to high-pressure business situations?

   
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  Nicos Paschali 9:37 am on September 6, 2016 Permalink | Reply  

  Connecting… 

  Our conversations invent us. Through our speech and our silence, we become smaller or larger selves. Through our speech and our silence, we diminish or enhance the other person, and we narrow or expand the possibilities between us. How we use our voice determines the quality of our relationships, who we are in the world, and what the world can be and might become.

   
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  Nicos Paschali 4:50 pm on September 5, 2016 Permalink | Reply  

  End of innovation? 

  Recently, a fierce debate has taken place among prominent economists, with important implications for businesses everywhere. Should they prepare for a future characterized by little innovation or for a future dominated by accelerated innovation? What do you think?

   
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  Nicos Paschali 2:21 pm on September 5, 2016 Permalink | Reply  

  The innovation paradox. 

  The need to innovate is now perceived as the key to organisational survival. It’s not enough for companies to get better. They have to get different, not just at the periphery through extensions of existing business but at the core. Transformational innovation isn’t an option; it’s a necessity. They have to become as good at game-changing innovation as they have been at disciplined execution. Innovation must become an organisation-wide capability part of the company’s DNA.

   
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  Nicos Paschali 3:57 am on September 3, 2016 Permalink | Reply  

  Outside-in strategy? 

  Did you know that the key to lasting and highly profitable success is the ability to compete on and profit from customer value using the customer value imperatives. That is seeing, operating and living from the outside in. It means always building strategy on market insight, and ensuring that every part of the company puts customer value first. #NPx.