Nicos Paschali, International Author, Designer & Facilitator of Learning Workshops. Mental Discipline Coach.

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  Nicos Paschali 12:27 pm on May 8, 2017 Permalink | Reply  

  Happy & Motivated? 

  The happiest and most motivated professionals are often those who have found meaning in their work, psychological research shows.

  However, finding a sense of purpose is easier said than done.

  According to a national Gallup poll, only 30 percent of professionals feel engaged at work, which leaves 70 percent that feels apathetic or disinterested.

  Career and leadership experts, supported by a growing body of workplace research, know that there are multiple ways to start taking  control of your career.

  Here are four ways successful people get the most out of their work life:
  1. They set high goals for themselves
  2. They break those goals down into benchmarks
  3. They invest in their work relationships
  4. They make learning a habit

   

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  Nicos Paschali 8:40 am on May 8, 2017 Permalink | Reply  

  Values and Beliefs 

  Values are emotional states that are based on our life experience. They are most important for us to experience (move toward) or avoid (move away from).

  The moving-toward values, or “pleasure” values, are emotions. Like love, happiness, success, security, adventure. We know them as ends  values.

  It’s important to make the distinction between means values, and ends  values. Means values are “vehicles” or “instruments.” Ends values drive our behaviours as human beings.
   
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  Nicos Paschali 5:13 am on May 5, 2017 Permalink | Reply  

  Move on to public speaking? 

  Did you know that In public speaking, the memory of the audience members works the same? People do not remember what you say. They only remember what they see and feel while you say it.

  The only way to make your point remembered is to “associate it with a story, a visual analogy, or an experience”.

  Because people remember information using images, the only way for you to tell a 10-minute speech is to tell a story and make a point.

   
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  Nicos Paschali 4:10 am on May 5, 2017 Permalink | Reply  

  Improving Your Interpersonal Skills 

  It takes time and practice to improve your interpersonal skills. Many of the skills may take time for you to adopt; however, there are also some quick techniques that you can use to start to make things easier almost immediately.

  1. Stay professional.
     Be at your best in every situation. Remember that the way you act reflects on your character. Learn to deal with situations in an appropriate way.
  2. Establish credibility.
     Be sincere. If you are truthful and upfront with people, it will go a long way to gaining another person’s respect and trust.
  3. Understand others’ point of view.
     Remember to reflect on what others tell you. Even if you disagree, take the time to learn and understand another person’s perspective.
  4. Learn about others.
     Take time to talk with employees or clients. Conversations do not need to be work related. Sometimes simple conversations can help you learn about the person and build rapport.
  5. Be confident.
     Keep eye contact and a relaxed body posture. Be sure to speak clearly and at a moderate pace.
   
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  Nicos Paschali 4:05 pm on May 4, 2017 Permalink | Reply  

  Supervision: How to Plan and Direct Performance 

  Recently updated and upgraded. Find out more about how to bring this experiential deep learning workshop in your organisation!

  Learning Outcomes

  • Set clear expectations for team members and gain commitment
  • Set focussed well crafted goals with significant consequence or value for team members that motivate & inspire dedication
  • Effectively assign work that has been set according to each employee & situation
  • Master techniques to delegate effectively
  • Develop approaches to conducting feedback sessions
  • Provide informal, constructive feedback
  • Develop priorities, importance & time management strategies
  • Managing and resolving polarities and conflicting force
  • Create a path and action plan for personal development
   
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  Nicos Paschali 12:56 pm on May 4, 2017 Permalink | Reply  

  Strategy Execution Tops! 

  Many leadership volumes are around. Leadership courses proliferate. Management tomes fill many libraries. The willing and unwilling to attend courses in both face-to-face and the web.

  All manner of experts are offering paid-for and free courses. Yet success as an entrepreneur or in business comes about from execution.

  Not from leadership or management strategies or tactics.

   
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  Nicos Paschali 5:56 am on May 4, 2017 Permalink | Reply  

  Feeling good? 

  What people want in life is to change one of two things.

   

  1. Change the way they feel about something.

  Move from frustration to confidence. Move from sad to happy, from depressed to strong.

   

  2. Change a behaviour.

  Stop smoking or drinking. Taking massive action. Exercise and enjoy it. Follow through on their commitments.

   

  The only reason we want to change our behaviours is to feel good.

  Everything human beings do is an attempt to change the way they feel, to “change state.”
   
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  Nicos Paschali 3:38 am on April 29, 2017 Permalink | Reply  

  Blended Learning Is Not Optional! 

  

  Blended learning is not optional anymore!

   

  business are looking for cost effective training due to distractions and attention spans. More and more clients are contracting us to design and deliver blended micro-learning. Breaking knowledge down into digestible units or modules. Learning in digestible, bite-sized chunks, face-to-face, live online and on demand.

   

  We’ve been designing and delivering blended micro-learning for the last 15 years. Believe it or not! It might be a new challenge for you. It used to be an option for learning projects but not anymore. Oh yes.? And we have always ensured to delivering it globally.

   

  “Training is an event, but learning is a journey.” Organisations used to treat training as a one-size-fits-all class presented in a classroom. We recognise that classroom time can still be valuable for skill practice. We maximise the learning experience. We treat training as part of an ongoing learning journey. With face to face, online, video, assessment, gaming and social learning components.

   

  Blended learning is not new. It is becoming more important in engaging your team and building their skills. Because of the changing needs and learning styles of a multigenerational workforce. Because of the expectations of new generation of learners.

   

  Contact us today to find out how we can help you. How to design and deliver a flexible, experiential and cost effective training.
   
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  Nicos Paschali 9:40 am on April 24, 2017 Permalink | Reply
  Tags: anger, awareness, communication skills ( 2 ), emotional intelligence ( 5 ), leadership ( 45 ), nlp ( 2 ), performance ( 4 ), personal development ( 28 ), strategy execution, stress, trust ( 7 )   

  Join our opt-in mailing list today to receive notifications and opportunities about our “Learning Workshops”, Face-to-Face and Live Online.
  http://eepurl.com/cMeEZn

   
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  Nicos Paschali 3:42 am on April 21, 2017 Permalink | Reply
  Tags: business performance ( 3 ), communication ( 12 ), emotional intelligence ( 5 ), leadership ( 45 )   

  Dealing with Client Emotions when they complaint. 

  

  “When dealing with people, remember that you are not dealing with creatures of logic, but creatures of emotion…”

  If you remember this statement during every one of your customer service interactions, you will be half way to understanding how to deal with customer complaints. You must be prepared to first deal with a client’s emotions and then deal with the actual issue.

  Unless you can respect the client’s perspective, it will be difficult to deliver a solution that turns a negative situation into a positive one.

  It’s not always easy to get to the root of a client’s issues. You may use the why underneath the why or create and empathy map leading to your client insight.

  You must listen and understand the client before tackling the issue. However once you have identified the issue, there are a few steps that you can take to ensure the process leads to favorable results.

  Your response to customer complaints can build trust and even create customer/client loyalty or even drive innovation to deliver added value to your clients